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Refund Policy for Jovrab Technologies LLP

Effective Date: April 07, 2024

1. Eligibility for Refunds

  • Refunds may be requested if the service provided does not meet the agreed-upon specifications outlined in the service agreement.
  • Requests for refunds must be made within 15 days of the service completion date.

2. Requesting a Refund

To initiate a refund request, please contact our customer support team at partnership@bizassist.online with the following information:

  • Your name and contact information
  • Service details (description, date of service)
  • Reason for the refund request

3. Review Process

  • Upon receiving your request, we will review it within 10 business days.
  • We may reach out for additional information or clarification as needed.

4. Refund Approval

  • If the refund is approved, the amount will be processed back to the original payment method within 7-10 business days.
  • If the request is denied, we will provide an explanation of the decision.

5. Non-Refundable Situations

  • Refunds will not be issued in the following cases:
    • If the service was completed as per the agreed specifications.
    • If the client fails to provide timely feedback or necessary information during the service process.
    • If the service was canceled by the client after commencement.

6. Changes to the Refund Policy

Jovrab Technologies LLP reserves the right to modify this refund policy at any time. Changes will be communicated via our website or directly to clients.

7. Contact Information

For any questions or concerns regarding our refund policy, please contact us at:

Thank you for choosing Jovrab Technologies LLP. We appreciate your business and are committed to providing high-quality services.